RETURNS & EXCHANGES

Welcome to our Refund policy page. We understand that you value your cherished memories of your special day, and we are committed to providing high-quality workmanship in preserving your wedding bouquet.

‍

At Pressed Bouquet, we take immense pride in providing our clients with custom, handmade preservation services for their cherished wedding bouquets. Our team of skilled artisans invests their utmost dedication and expertise to produce bespoke preservation pieces that truly encapsulate your memories for a lifetime.

‍

We understand that every bride or bride-to-be entrusts us with their precious wedding bouquet, which is why we are committed to providing you with the highest quality service and ensuring that you are fully satisfied with the results of our preservation process.

‍

As each wedding bouquet we preserve is unique, we require the bouquets to be already dried before requesting our services. Additionally, due to the personalized and meticulous nature of our work, we do not accept any returns, exchanges, or refunds. We earnestly encourage our clients to take the necessary precautions when examining their dried wedding bouquets before seeking our services to avoid any misunderstandings or disagreements.

‍

We are committed to effectively communicating with our clients about their Pressed Bouquet requests to guarantee maximum satisfaction. Hence, we also encourage our clients to contact us at any time to discuss their order, raise any concerns, or inquiry about the preservation process.

‍

With our professional team of artisans, we aim to provide our clients with gorgeous preservation pieces that seamlessly capture their wedding day memories. We assure our clients of the highest quality standards and personalized services to create a unique, timeless piece that you will cherish for a lifetime.

‍

Thank you for choosing Pressed Bouquet, and we look forward to preserving your cherished wedding bouquet.

Damages and issues

We kindly request our customers to inspect their order upon receiving it and contact us immediately if there are any issues with the physical frame that contains their art. Our team will promptly evaluate the issue and make it right as quickly as possible. We understand how important it is to our customers to preserve their wedding bouquets, and we take this responsibility very seriously.

‍

Please note that while we do our utmost to ensure all orders are delivered in top condition, damages can occur during shipping. In this case, we kindly request that our customers contact us within three days of receiving their order, accompanied by photos of the damage.

‍

For our customers' convenience, they can contact us through our Contact Us page, and we will do everything in our power to address their concerns effectively. Our team is dedicated to providing exceptional customer service and resolving issues promptly.

‍

Please note that we don't accept returns on sale items or gift cards, as per our store's policy.